Seasonal Customer Service 1st shift
Location: South Deerfield Massachusetts
Description: 9863 is at present looking to employ Seasonal Customer Service 1st shift right now, this occupation will be placed in Massachusetts. For complete informations about this occupation opportunity please read the description below. The Customer Service Rep is responsible for a variety of routine customer contacts via the telephone, email and letters. This position will be re! sponsible for accepting and assessing customer orders as well as addressing customer concerns and questions. The ideal candidate will be able to place and review orders, review gift certificates, process claims and special requests and credits/returns. The candidate will also be called to answer questions with regards to YCC retail operations and will require above average phone etiquette and excellent communications skills .
Minimum Requirements:
- Demonstrated customer service skills preferably in a retail sales office and/or a call center environment.
- Exceptional oral & written communication skills including business correspondence.
- Highly adaptable to various clerical routines requiring speed, accuracy, flexibility and confidentiality.
- Ability to operate, with accuracy, Computer, ten-key calculator/adding machine, and facsimile machine.
- Thorough knowledge of basic math, including addition, subtraction, multi! plication and division in the process of calculating customer ! order costs, credits, and/or shortage information.
- Demonstrated ability to work independently as well as a team member in a very busy office setting.
- The energy, enthusiasm, time and dedication to take on a fast-paced, demanding, and dynamic position
- Flexibility to work overtime hours including weekends and holidays as operation need may require.
- MSWord experience is a plus.
The Yankee CandleCompany, Inc. is an equal opportunity employer and does not unlawfully discriminate against any applicant on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law . EOE/M/F/D/V
Company Overview:
The Yankee Candle Company, Inc. is the leading designer,! manufacturer, wholesaler and retailer of premium scented candles, based on sales, in the giftware industry. Employing approximately 6,000 people world-wide (as of December 31, 2012), Yankee Candle (Headquartered in South Deerfield, Massachusetts) has a 43-year history of offering distinctive products and marketing them as affordable luxuries and consumable gifts, with sales from continuing operations of $844.2 million dollars in fiscal year 2012.Having earned a reputation for superior, long-lasting fragrance quality, Yankee Candle is America’s trusted choice for fragrance.
The Company sells its products through a North American wholesale customer network of approximately 27,800 store locations, a growing base of Company owned and operated retail stores (568 Yankee Candle Stores located in 46 states and 1 province in Canada as of December 31, 2012), direct mail catalogs, and its Internet website ( www.yankeecandle.com ). Outside of North America, the Company sell! s its products primarily through its subsidiary, Yankee Candle Company ! (Europe), Ltd., which has an international wholesale customer network of approximately 5,900 store locations and distributors covering a combined 55 countries.
A key contributor to our success has been our vertically integrated business model, which enables us to control most every aspect of our business, from product development to manufacturing to distribution to marketing and sales. This structure allows us to consistently provide high quality and innovative products, deliver them in a timely and efficient manner to customers all over the world and provide excellent customer service. The power of the Yankee Candle® brand and our dedicated and talented employee base truly set us apart from our competitors.
Our one-of-a-kind Flagship Store in South Deerfield, MA is the world’s largest candle and Christmas store, containing approximately 90,000 square feet of retail and entertainment space, and has been ranked as one of the most popular tourist attracti! ons in Massachusetts.
Job Requirements
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to 9863.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Mon, 01 Jul 2013 16:23:28 GMT
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