Principal User Experience Designer
Location: Boston Massachusetts
Description: Carbonite is employing Principal User Experience Designer right now, this vacancy will be placed in Massachusetts. For complete informations about this vacancy opportunity kindly read the description below. Since its founding in 2005, Carbonite has generated both rapid and consistent growth, with a compound annual growth rate in excess of 170% over the last four years. The Company! was founded with a clear vision: to provide simple and affordable cloud backup solutions to the masses. Carbonite now leads the consumer cloud backup category with nearly 1.5 million paying customers and 85% retention rates.
Early on, Carbonite determined that the size of its market opportunity and scalable nature of its recurring revenue (subscription) business model provided a real opportunity to build an independent and enduring brand. An important milestone on the road to fulfilling that promise was Carbonite’s IPO in August 2011. The desire to build a company that will thrive over the long-term has also driven the way Carbonite’s management thinks about its business. Carbonite has invested heavily in its people, R&D, customer experience, and brand awareness in order to fully realize its potential.
As Carbonite built its category-leading cloud backup service, cloud computing gained momentum and is currently seen by many as the biggest growth oppor! tunity in tech since the Internet. Carbonite has expanded its ! visionâ€"to be a leading player in delivering cloud-based data protection and data management solutions for consumers and small businessesâ€"which it believes to be a natural extension of its core business. Cloud services and the proliferation of devices that use the cloud is a profound and fundamental shift in how consumers and small businesses use technology. With an installed base of nearly 1.5 million paying customers, an impressive array of new products released and in the pipeline, a top-tier management team, and a proprietary low-cost cloud infrastructure, Carbonite is uniquely positioned to deliver on its broader vision.
The Role
Are you the type of person that gets frustrated with poor design? Do you thrive on clean layouts and simple solutions? Are you constantly working on perfecting your craft and love collaborative brainstorms? Do you like to smile and have a sense of humor? If so, you sound like you could be a great fit for our team.
! As a member of Carbonite’s UX team, you’ll be responsible for guiding the design of new products that will grow and transform Carbonite’s business. We want to create user-centric products and ensure this is a shared Company-wide vision. In addition to our core products, you will be working on new tools and innovations, as well as ways to evolve our designs and thinking. Based on a solid understanding of business and user needs, you will be responsible for designing the UI for multiple product lines, serving as a resident design expert, and helping teach others in the organization about UX best practices.
As a Principal User Experience Designer, you must enjoy working in a collaborative environment, be willing to iterate, have a quick-wit, and be deeply passionate about designing products that meet the needs of the customer. In addition to overseeing the web-based product design, this person will also provide specific strategic recommendations on future produ! cts, mobile usability, mobile design and mobile integration with existi! ng products. The Principal Designer must have strong leadership skills to work with product managers and Engineering, as well as the UX team. This person will help define the holistic vision for both the short and long-term timeframe for both the web and mobile product strategy.
Specific Objectives
First three months
- Develop an understanding of the business, product line, brand and the Carbonite user
- Develop an understanding of how both the UX team works, as well as the specific product team to which you are assigned
- Learn the tools and become comfortable with the UX process we adopt here at Carbonite
- Observe and incorporate research findings into work
- Work well on a team and engage them in defining the vision
- Have an opinion about UX-related topics and be able to share with the group
- Be open to feedback
- Define the look and feel for a! ll Carbonite products, partnering with our Marketing team
- Coordinate a consistent design between Marketing, Engineering, and Product Design and be the trusted liaison between the various groups
- Oversee all design from the UX group to ensure consistency across all products
- Design and facilitate collaborative sessions with stakeholders and UX team
- Become an expert on the projects you are assigned to
- Ensure product aligns with overarching Carbonite goals and the brand
- Incorporate research into design work and collaborate with research team
- Be proactive about work and product needs
- Serve as an evangelist for mobile thinking across all of Carbonite
- Be viewed as a confident leader within the UX team
- Be considered a great asset to any team
- Mentor junior employees
- Be open to feedback
- Identify key innovative areas Carbonite can! capitalize upon including responsive web, collaborative products, and ! future visionary recommendations for Carbonite
- Be able to suggest UX and design-related process improvements
- Be seen as a Company-wide advocate for UX and resident expert
- Be open to feedback
- Help unify and lead the design and functionality within the Carbonite product line
- Create a strategy to achieve a unified look and feel for all Carbonite products
- Lead the charge in creating a standard design pattern library
- Ensuring the products being designed are innovative and forward-thinking
- Enhancing the design process
- Help promote a lean UX approach to documentation requirements
- Balancing UI improvements with tight deadlines
- Integrating your work seamlessly into our Agile development cycles
We are looking for someone who:
- Does top-notch work with a supp! orting portfolio
- Gives and takes design feedback like a champ
- Values and incorporates user research into the design process
- Stays on top of UX trends
- Constantly evaluates oneself and looks to self-improve
- Is a team player
- Defining a product concept direction
- Generating several design approaches
- Understanding the complex systems, processes, and relationships of people and products
- Creatively solving problems from the big picture to the nuts and bolts
- Presenting and talking through your work to senior-level stakeholders
- Working collaboratively
- Working in a fast-paced Agile environment
- Seven+ years experience in user experience design
- Expertise in user-centered design principles
- Experience designing web applications; SaaS issues, and working with a! nd defining component and design pattern libraries
- Knowledge o! f user research techniques, including field studies, interviews, and usability testing
- Graphic and wireframe (UX) design skills
- Bachelor’s or Master's Degree in Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics or similar discipline or equivalent experience
- Experience working in an AGILE environment a plus
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to Carbonite.
If you interested on this vacancy just click on the Apply button, you will be redirected to the official website
This vacancy starts available on: Mon, 06 May 2013 14:08:14 GMT
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