Inside Sales & Service Representative (CSSR)
Location: Wilmington Massachusetts
Description: Applied Industrial Technologies is presently looking of Inside Sales & Service Representative (CSSR) right now, this career will be placed in Massachusetts. More details about this career opportunity kindly read the description below. Do you enjoy the challenge of discovering just the right part or solution for a customer’s need?
Are you proactive in asking que! stions and recommending solutions as well as additional related products?
Do you thrive in a fast paced environment where your organization, efficiency, and customer service skills make you a rock star?
At Applied®, we regard the Inside Sales / Customer Service and Sales Representative (CSSR) role as one of the most important in our organization. We’ll ensure you receive extensive ongoing training and provide you with solid feedback and support to help you reach your goals. This is a wonderful opportunity for a strong customer service candidate with good computer skills, some knowledge of industrial products, and an interest in career growth.
Responsibilities:
As an Applied CSSR, you will play an active role in the success of the Service Center. You’ll join a tight-knit team serving loyal, long-term customers. Partner with our Account Managers, Operations Team, and manufacturer partners to delight our customers by phone and at our facility. ! This will grow our business at existing customers, develop new! customers and meet or exceed monthly sales goals while increasing customer satisfaction.
While the majority of your interactions will take place over the phone, this is not a call center environment but rather a service and parts center. Use your customer service skills and mechanical aptitude to:
Help customers get the parts they need
Interact extensively with customers to clarify their needs, research and recommend parts
Provide quotes
Take orders
Provide post order service
There is a hands-on component to your role. You’ll learn to use calipers to measure specs on a wide variety of parts, from bearings and sprockets to electric motors and controls, to hydraulic and pneumatic components.
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Applied Industrial Technologies.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Thu, 23 May 2013 10:32:49 GMT
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