Customer Service Associate
Location: Chelmsford Massachusetts
Description: Eastern Bank is in need of Customer Service Associate right now, this career will be placed in Massachusetts. More complete informations about this career opportunity please give attention to these descriptions. Account Representative Duties:
Works toward achieving specific individual sales and service goals through the following activities: Opens deposit accounts Prepares ! and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable business lines (i.e. consumer lending) Makes referrals to other bank business lines and third party partners Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio For licensed individuals, sells annuities and/or insurance products Responsible for operational compliance and adherence to policy Handles daily account maintenance and other service issues as necessary
Teller Duties: Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts Cash checks for customers and non-customers according to bank policy Process and properly record the sale of monetary instruments (i.e. official bank checks) Properly file all government-mandated reports related to large cash transactions and the ! sale of all monetary instruments Process foreign currency purc! hases and sales Process various types of loan payments and credit card cash advances Relative to all duties, must adhere to all bank policies and procedures Required Skills Basic business acumen and professionalism is a must Strong written and verbal communication skills are critical Ability to build relationships and strong alliances across the organization Ability to quickly learn all there is to know about the products and services offered by the bank Required Experience High School or equivalent One-to-two years of sales experience in a retail environment preferred Some banking experience is preferred (i.e. teller or otherwise) is a plus
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Eastern Bank.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Fri, 31 May 2013 11:35:35 GMT
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