Part-Time Overnight Relief Supervisor
Location: Boston Massachusetts
Description: Langham Hotels International is at the momment seeking for Part-Time Overnight Relief Supervisor right now, this occupation will be placed in Massachusetts. Further informations about this occupation opportunity kindly see the descriptions. Job Summary
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Purpose of the job
Provide the
highest level of guest service and ensure smooth and effic! ient transition from one day to next day according to the Langham standards.
primary responsibilities
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Audit all charges and postings, and correct postings as required
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Manage inventory to maximize revenue and occupancy including making reservations during the overnight shift
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Prepare, run and distribute all required reports after making sure that all figures are correct
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Adjust
necessary changes for the reports such as Flash Report to show accurate figures
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Process all payment according to the Langham standards
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Assume all responsibilities of the hotel for the overnight shift by making logical, service oriented and hotel responsible decisions to ensure the smooth operations of the shift
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Mange all hotel overnight staff while respecting individual department procedures and assume all responsibilities for the hotel during the ! overnight shift
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Communicate with Departmen! t Heads as necessary and appropriate regarding overnight staff issues
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All Duties of Front Desk Agents, Supervisor and Assistant Front Office Manager, including check- outs and check- ins during the shift
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Ensure maximum level of guest service while maintaining Leading and Langham Hotel standards
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Additional duties not mentioned above may also be requested by Supervisor
SECONDARY RESPONSIBILITIES
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Work together with Front Office Manager to help run smoother night operations
Requirement
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- Previous hotel management or Front Desk supervisory experience strongly preferred
- Knowledge of the Front Office Operations required
- Previous Front Desk management or supervisory experience at similar property preferred
- Ability to make appropriate decisions and resolve situations in a professional, timely and service oriented manner required !
- Ability to multitask, lead and motivate people strongly desired
- Ability to anticipate situations to prevent negative consequences and to provide maximum guest satisfaction required
- College degree preferred but not required
- Detailed oriented and Team work oriented
- Multi Language skills a plus
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Langham Hotels International.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Mon, 14 Oct 2013 18:06:03 GMT
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