Entry Level Technology Sales - Boston
Location: Boston Massachusetts
Description: LogMeIn, Inc. is at present looking to employ Entry Level Technology Sales - Boston right now, this position will be placed in Massachusetts. For detail informations about this position opportunity please read the description below. Entry Level Tech Sales/User Services - Boston
About LogMeIn:
LogMeIn is positioned to deliver the essential cloud services for ! the anywhere, anytime, any device era. We are connected to more than 200 million devices, have nearly 500,000 subscribers, enjoy double-digit YoY growth, and continue to invest in technologies that will fundamentally change the way people engage the world.
Our new headquarters in the heart of The Boston Innovation District is 6 floors of sunlight and activity. The 360 view from the roof-deck is one of the best you’ll ever enjoy. Our offices in Sydney, Budapest, Bangalore, Dublin, and London may not have a view of the Boston skyline but they are "not too
shabby."
To meet some of the team, please watch the video linked below!
HTTP: //GOO.GL/V94BR
Job Description: French Language Specialist - Entry Level Tech Sales (BOSTON)
You must be energetic and customer-focused, possess technical and business aptitude, and have a desire to be in sales.
You must also be fluent in English and French.
You m! ust be hungry to learn at rapid pace and continually build you! r skills.
You will provide a full customer service experience to our existing end users and trial users for our suite of products. You should have at least one year of customer service, technical support and/or sales experience or recent and relevant training. You must possess excellent organizational, time management, prioritization and follow-up skills and have the ability to work both independently and within a team environment. There are MANY opportunities for career growth into the LogMeIn Sales Organization for high performers in this role.
Responsibilities
Generate new and renewal sales by determining user requirements and recommending appropriate products and solutions
Respond to issues and questions from end users via phone and online channels
Effectively interact with users of all technical skill levels to assess severity level and define, research, and resolve issues and questions quickly and accurately
Provide timely update! s to users, colleagues, and management on the status of outstanding issues
Maintain status of issues in a call-tracking system and follow-up on escalated issues
Convey user feedback to appropriate business areas such as Marketing, Product Management and Development.
Educating users to improve product/feature usage and customer satisfaction
Skills/Requirements
Bachelors Degree or equivalent preferred
Fluent in English and French. It is a strong pluse to have competency in Spanish, Portuguese, Italian or German
Excellent customer service skills (verbal and written)
Previous sales and/or service experience in a fast-paced phone environment
Ability to work flexible hours (Monday through Friday)
Familiarity with sales and customer support CRM Applications such as Salesforce.com
Familiarity with remote access software a plus
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If you were eligible to this position, please email us your resume, with salary requir! ements and a resume to LogMeIn, Inc..
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Mon, 18 Nov 2013 19:21:07 GMT
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