Patient Care Representative job at Shields MRI in Lowell

Shields MRI is hiring Patient Care Representative on Fri, 22 Mar 2013 17:05:22 GMT. Job Posting JOB TITLE: PATIENT CARE REPRESENTATIVE LOCATION: Lowell Hours: PT/16 Saturday and Sunday 630am-3pm PURPOSE AND SCOPE: The Patient Care Representative will contribute to the goals of Shields Health Care Group by p roviding exceptional customer service with professionalism, efficiency and accuracy. PRIMARY RESPONSIBILITIES: Greet patients, check them in for their appointments...

Patient Care Representative

Location: Lowell Massachusetts

Description: Shields MRI is hiring Patient Care Representative right now, this job will be placed in Massachusetts. More details about this job opportunity please read the description below. Job Posting

JOB TITLE: PATIENT CARE REPRESENTATIVE
LOCATION: Lowell
Hours: PT/16 Saturday and Sunday 630am-3pm

PURPOSE AND SCOPE:
The Patient Care Represe! ntative will contribute to the goals of Shields Health Care Group by
p roviding exceptional customer service with professionalism, efficiency and accuracy.

PRIMARY RESPONSIBILITIES:
Greet patients, check them in for their appointments, collect necessary copay/deductible and explain the consent form to be completed.
Distribute films/CDs as required.
Work in collaboration with technologists/radiologists to ensure proper patient flow.
Process outgoing and incoming US and inter-office mail and UPS deliveries .
Prepare set up for next day’s appointment schedule .
Provide and respect confidentiality of all customer groups .
Verify and enter necessary information into our systems.
Respond appropriately to scheduling emergency patient situations.
Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.
Keep management informed of situations and conditions with potential impact on the com! pany, particular department(s) or customer group.
Remain c! urrent on any changes in policies or procedures that modify daily work functions.
Performs other related duties as required

EDUCATIONAL REQUIREMENTS:
High School Diploma required Medical office or healthcare administration courses preferred

EXPERIENCE REQUIREMENTS:
Excellent communication skills and computer proficiency required Attention to detail and typing accuracy required Knowledge of anatomy, medical terminology and insurance requirements is preferred. Ability to follow instructions with minimal supervision Proven ability to multi task and exceed customer expectations is required

PHYSICAL REQUIREMENTS:
Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation.

INTERNAL/EXTERNAL INTERACTIONS:
This position requires extensive interaction with all customer groups. Candidate m! ust be personable, upbeat, fast paced and organized.

NOTE:
It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of lower or equivalent classification as required or directed and work of higher classification for training and development purposes or as warranted.
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Shields MRI.

If you interested on this job just click on the Apply button, you will be redirected to the official website

This job starts available on: Fri, 22 Mar 2013 17:05:22 GMT

Apply Patient Care Representative Here